Privacy policy

Last updated: November 13, 2026

This Privacy Policy explains how ILUKA Music (“ILUKA,” “we,” “us”) collects, uses and shares personal information when you visit ilukamusic.com (the “Site”) or join our mailing list. Merchandise is sold separately at store.ilukamusic.com, which is operated on Shopify and governed by that store’s own privacy policy.

18+ only

The Site’s mailing list, sign-up forms and any other feature that collects personal information are intended only for people who are 18 years of age or older. By submitting your information, you confirm that you are at least 18. We do not knowingly collect, use, sell or share personal information from anyone under 18. If we learn that we have collected personal information from someone under 18, we will delete it promptly and remove that person from our lists. If you believe someone under 18 has given us their information, please contact us at info@ilukamusic.com and we will delete it.

Information we collect

Information you give us. When you join “the coven” (our mailing list), we collect your email address and, if you provide them, your phone number and other details you choose to enter. If you email us, we collect your name, email address and whatever you include in your message.

Information collected automatically. When you use the Site, we and our service providers automatically collect information such as your IP address, approximate location (city/region, derived from IP), browser and device type, the pages you view, referring links, and dates and times of visits. We collect this using cookies, pixels and similar technologies.

Information from third parties. Our email marketing provider may tell us whether you opened or clicked our emails.

How we use information

  • To send you news about new music, tour dates, merch and other updates you signed up for
  • To operate, maintain, secure and improve the Site
  • To understand how fans use the Site and how our emails perform
  • To show you relevant ILUKA content and offers, including through targeted online advertising
  • To respond to your messages
  • To comply with law and protect our rights

How we share information

We do not sell your personal information for money. We share it with service providers who help us run the Site and mailing list, under contracts that limit their use of it, including:

  • Klaviyo (email and SMS marketing, sign-up forms, and onsite tracking)
  • Meta (the Meta Pixel, which measures visits and helps us show ILUKA ads on Facebook and Instagram)
  • Hostinger (website hosting)
  • YouTube / Google (embedded videos; YouTube may set cookies when you play a video)
  • Bandsintown (embedded tour-date widget; RSVP and ticket links take you to Bandsintown or ticket sellers)
  • Shopify (our merch store at store.ilukamusic.com)

Using information from the Meta Pixel and Klaviyo’s onsite tracking to show you targeted advertising may count as “sharing” or “selling” under some U.S. state privacy laws. You can opt out as described below. We may also disclose information if required by law, to protect our rights or users, or as part of a business transfer such as a sale of the ILUKA Music business.

Cookies and your choices

You can block or delete cookies in your browser settings; some Site features may not work without them. Our sign-up popup uses cookies to remember whether you have already seen or submitted it. We honor Global Privacy Control (GPC) browser signals as a request to opt out of sale or sharing.

Email. Every marketing email includes an unsubscribe link. You can also email us to be removed.

Your rights

Depending on where you live (including California and other U.S. states, the European Economic Area, the UK and Australia), you may have the right to:

  • Know or access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information
  • Get a copy of your information in a portable format
  • Opt out of the sale or sharing of your information and of targeted advertising
  • Withdraw consent you previously gave
  • Not be discriminated against for using these rights

To make a request, email info@ilukamusic.com with the subject “Privacy Request.” We will need to verify your identity, usually by confirming the email address on our list. You may use an authorized agent; we may ask for proof of their authority. If we deny your request, you can appeal by replying to our decision. If you are in the EEA or UK, you can also complain to your local data protection authority.

We process personal information on these legal bases: your consent (for example, to receive marketing emails), our legitimate interests in running and promoting the Site and ILUKA’s music, and compliance with law.

Retention

We keep mailing-list information until you unsubscribe or ask us to delete it, and other information only as long as needed for the purposes above or as required by law.

Security

We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.

International transfers

We are based in the United States, and our service providers may process information in the U.S. and other countries. Where required, we rely on appropriate safeguards, such as standard contractual clauses, for these transfers.

Changes

We may update this Privacy Policy. We will post the new version here and change the “Last updated” date.

Contact

ILUKA Music
11270 Exposition Blvd, Los Angeles, CA 90064, United States
Email: info@ilukamusic.com